Assistant Community Manager - CityCenter

Hines • Washington, DC

7h • $31 - $39 • Onsite

About The Position

As an Assistant Community Manager at CityCenter with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.

Requirements

• High school education or equivalent from accredited institution
• Two or more years prior experience as an Assistant Community Manager or above
• Intermediate knowledge of Microsoft Office
• Knowledge of basic accounting practices
• Excellent verbal and written communication skills
• Work indoors approximately 95% of the time and outdoors 5% of the time
• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms
• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
• Ability to lift up to 25lbs
• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
• Transfer properties and work overtime as business needs deem appropriate
• Ability to work a flexible schedule including weekends and holidays

Nice To Haves

• Affordable Housing experience strongly preferred
• Experience with property management software preferred; Entrada experience a plus

Responsibilities

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
• Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
• Provides support for the Affordable Housing Program
• Adheres to Hines’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased
• Processes resident move-outs by reviewing lease terms and notice requirements
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED