Assistant Community Manager - Residential

Decron • San Jose, CA

3d • Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the day-to-day operations of a residential apartment community. This role focuses on rent collection, resident relations, leasing support, and administrative tasks. The Assistant Community Manager plays a key role in maintaining accurate records, ensuring a high level of customer service, and promoting the values of Decron Properties.

Requirements

• High school diploma or equivalent required
• 1+ years of experience in property management, leasing, or administrative support
• Strong organizational, communication, and customer service skills
• Proficiency in Microsoft Office and property management software (e.g., Yardi, RealPage)
• Understanding of Fair Housing laws and rental regulations
• Ability to work weekends and/or extended hours as needed

Nice To Haves

• Associate degree in Business, Real Estate, or related field
• Previous experience in a support or assistant management role within property management
• Bilingual in English and Spanish preferred.

Responsibilities

• Assist with daily operations, resident communications, and leasing activities
• Process rent payments, track delinquencies, and assist with collections
• Assist in the coordination of resident move-ins, move-outs, and compliance documentation
• Support the community manager with budget monitoring and financial reporting
• Address resident inquiries and concerns in a timely and professional manner
• Maintain accurate resident records, files, and documentation in accordance with company policies
• Post and process legal notices related to rent collection or lease compliance, support eviction procedures in accordance with local laws
• Support leasing efforts with tours, application processing, and lease signing as needed
• Contribute to resident retention efforts, community events, and marketing campaigns
• Ensure compliance with Fair Housing laws and company policies/procedures
• Respond to resident inquiries and concerns professionally and promptly
• Assist with vendor coordination and maintenance follow-up
• Support marketing and resident event efforts
• Provide coverage at other communities as needed
• Participate in team meetings, training, and company events
• Other duties as assigned

Benefits

• Decron offers a competitive salary, commissions (position specific), engaging workplace, and a benefit package including med/dent/vis/ plus more for Full-Time positions, as well as vacation, sick, holiday, 401k, free life insurance, amazing corporate events, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED