Assistant Community Manager

RichSmith Management•Conway, AR

3d•Onsite

About The Position

Stone Ridge Conway is seeking an experienced and motivated Assistant Community Manager to join our on-site leadership team. This role is ideal for a property management professional who thrives in a fast-paced environment, enjoys working with residents, and is ready to support day-to-day operations while helping drive occupancy, compliance, and resident satisfaction. As the Assistant Community Manager, you will work closely with the Community Manager to ensure smooth daily operations of the community. In the absence of the Community Manager, you will step into a leadership role to guide on-site staff and maintain property performance. Why Join RichSmith Management? Competitive pay Comprehensive benefits package for full-time employees Insurance options, flexible spending accounts, 401K, and paid holidays Supportive team environment with growth opportunities Equal Opportunity Employer

Requirements

Minimum of 2 years of experience with a property management company in a role equivalent to an Assistant Manager
LIHTC experience strongly preferred
Strong organizational, communication, and customer service skills
Ability to multitask and manage priorities in a busy office environment
Proficiency in standard office software and property management systems
Two years of college preferred
Ability to walk the property, including stairs, for inspections and apartment showings
Ability to lift up to 60 lbs. as needed
Valid driver's license, reliable transportation, and proof of insurance required
Office hours typically Monday-Friday, 8:30 AM-5:30 PM , with occasional Saturdays

Responsibilities

Respond to telephone and walk-in inquiries to generate traffic and leasing opportunities
Show and demonstrate apartments using strong sales and closing techniques
Follow up with prospective residents and maintain accurate traffic logs
Assist with resident concerns, service requests, and general community relations
Support newsletters, flyers, resident events, and community activities
Verify applicant qualifications and income documentation in accordance with LIHTC Section 42 compliance standards
Process applications, conduct credit and reference checks, and maintain legal files
Perform move-in inspections and review welcome packets with new residents
Input daily activity, vacancy, and reporting data accurately
Maintain account records, journals, and assist with bank deposits
Help prepare weekly and monthly reports
Assist with legal actions and eviction processing when necessary