Assistant Community Manager
About The Position
ASSISTANT COMMUNITY MANAGERAre you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations—often across multiple sites. This role is perfect for someone with a strong service mindset, a sharp eye for detail, and the ability to juggle responsibilities while keeping a smile. Benefits That Make a Difference: 20% Apartment Rental Discount Excellent Pay : $24.00 - $26.00 / hour $300 Morgan Essentials – paid quarterly Renewal Commissions Education/Tuition Reimbursement Medical, Dental, and Vision Insurance Life and AD&D Insurance Long and Short-Term Disability Coverage 401(k) Retirement Plan with Company Match Generous Paid Time Off, including 10 Holidays per Year and Sick Leave Employee Assistance Program (EAP) Additional Employee Discounts Available What You’ll Do: Resident Engagement & Customer Service Be the friendly face and main point of contact for residents and visitors. Respond to resident needs with empathy and professionalism. Conduct community tours—walk-ins and those scheduled by our Regional Sales Team. Support move-ins and move-outs, creating a seamless experience. Escalate resident concerns as needed to leadership. Community Operations Inspect homes before move-in to ensure quality. Walk the property and flag any maintenance or curb appeal issues. Assist in planning and executing resident events. Help ensure safety standards and community policies are followed. Administrative Support Keep resident records accurate and up to date. Assist in preparing community reports. Support day-to-day admin tasks as assigned. What You Bring: 2+ years of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to problem-solve and stay organized in a fast-paced environment. A valid driver’s license and the willingness to drive between communities if needed. If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Requirements
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to problem-solve and stay organized in a fast-paced environment.
- A valid driver’s license and the willingness to drive between communities if needed.
Responsibilities
- Be the friendly face and main point of contact for residents and visitors.
- Respond to resident needs with empathy and professionalism.
- Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
- Support move-ins and move-outs, creating a seamless experience.
- Escalate resident concerns as needed to leadership.
- Inspect homes before move-in to ensure quality.
- Walk the property and flag any maintenance or curb appeal issues.
- Assist in planning and executing resident events.
- Help ensure safety standards and community policies are followed.
- Keep resident records accurate and up to date.
- Assist in preparing community reports.
- Support day-to-day admin tasks as assigned.
Benefits
- 20% Apartment Rental Discount
- Excellent Pay : $24.00 - $26.00 / hour
- $300 Morgan Essentials – paid quarterly
- Renewal Commissions
- Education/Tuition Reimbursement
- Medical, Dental, and Vision Insurance
- Life and AD&D Insurance
- Long and Short-Term Disability Coverage
- 401(k) Retirement Plan with Company Match
- Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
- Employee Assistance Program (EAP)
- Additional Employee Discounts Available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
