Assistant Community Manager | Waters Edge Apartments

ALCO Management • Cleveland, TN

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About The Position

Are you ready to make a meaningful impact on the lives of low-income families in your community? At Alco, we’re dedicated to providing quality, affordable apartments and improving the well-being of our residents. As our Assistant Community Manager, you'll be at the forefront of transforming lives, making an impact, and ensuring that our residents experience the support and care they deserve. You will work closely with the Community Manager and property residents, playing a crucial role in maintaining a welcoming and supportive environment for our residents. Join us and become a vital part of our mission!

Requirements

• High School diploma or equivalent.
• Must be over 18 years of age.
• Must be able to speak, read and write English.
• Must have administrative or property management experience.
• Must be able to multi-task and meet deadlines.
• Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate office staff.
• Must be proficient with Microsoft Office (Excel, Word, and Outlook).
• All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

Nice To Haves

• Understanding of and experience with Project-Based Section 8 and Tax Credit programs preferred.
• Operational experience as a manager or assistant manager of a similar residential apartment community is preferred but not required.

Responsibilities

• Assist the Community Manager in the daily operation of the property and lead the property and property team in the absence of the Community Manager.
• Ensure accurate and efficient completion of application, lease, and annual income re-certification paperwork.
• Complete resident interviews, leasing documents, and certifications of income to ensure the property provides housing for the families with the greatest financial need.
• File evictions in a timely manner.
• Work closely with leasing and maintenance staff with coordination of tasks.
• Answer incoming phone calls and handle them accordingly.
• Investigate and help to resolve complaints, disturbances, and lease violations.
• Coordinate with outside vendors to arrange for trash removal, maintenance, landscaping, security, and other services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees