Assistant Community Manager (Carroll Inn)

MidPen Housing•Sunnyvale, CA

12d•$21 - $22

About The Position

About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. Property Name: Carroll Inn ABOUT PROPERTY MANAGEMENT The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

Requirements

High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experience
Proficiency using MS Office and/or RealPage software system
Possess strong verbal and written communication skills
Strong customer service with the ability to achieve measurable results
Ability to work independently with minimal supervision in a team-based environment
Must be well organized and detail-oriented
Must possess a valid California Driver’s License, proof of current auto insurance, and reliable transportation
Commitment to the Mission and Values of MidPen Services and MidPen Housing

Responsibilities

Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
Issues notices, schedules vacancies, prepares, and monitors turnover forms
Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits
Inspects property and identifies maintenance and security issues
Supports working relationships with local law enforcement and emergency agencies
Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
Maintains resident and property files without compromising confidential information
Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
Performs other duties as assigned