Assistant Community Manager - Riverwatch Apartments

Benton Communities • Elkridge, MD

19h

About The Position

Benton Communities is a Columbia, Maryland based residential property management firm dedicated to creating thriving communities throughout the Mid-Atlantic region. With a portfolio of over 5,000 multi-family, and senior apartment homes, our Benton Communities team is adept at managing both conventional and affordable communities. At Benton Communities, we continually strive to create a vibrant environment for our residents, our team members, and our communities at-large. Position Summary: The Assistant Community Manager supports the efficient and profitable operation of the residential community.

Requirements

• High School Diploma or equivalent.
• Excellent verbal and written communications skills.
• Ability to use computer software, and email.
• Attention to detail and the ability to prioritize multiple demands necessary.
• Willingness to be an active team player, respond to multiple interruptions and meeting critical deadlines required.
• Tax Credit Experience required

Nice To Haves

• Prior related experience preferred.
• Proficiency with Microsoft Office Suite preferred.

Responsibilities

• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire.
• Meets company standards on conduct, attendance, etc.
• Models Mission and Foundations.
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire.
• Meets company standards on conduct, attendance, etc.
• Demonstrates good communication skills and helps ensure communication with residents, community, agencies, owners and team members.
• Provides high level of customer service.
• Brings any area of concern to the Community Manager's attention.
• Types, files and performs other related administrative functions.
• Answers telephone professionally and promptly, recording and forwarding messages to team members.
• Shows available units to applicants using established safety process.
• Conducts landlord references and background checks.
• Understands financial implications of job duties. Acts accordingly.
• Performs the duties of the Community Manager in his/her absence and as necessary.
• Prepares new and re-certification leases and other forms.
• Observes all required health and safety requirements.
• Collects and records rental payments.
• Immediately acknowledges resident complaints and works to correct problem.
• Handles maintenance requests, inputs and maintains maintenance records.
• Inspects the property.
• Purchases both maintenance and administrative supplies as directed.
• Performs other duties as necessary.

Benefits

• Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours.
• We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment.
• We offer a $1500 annualized waiver, if health insurance coverage is not needed.
• In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year.
• Position is eligible for a bonus potential.
• On-call Service Manager/Service Technician and Community Manager will receive a $25 monthly cell phone reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED