Assistant Community Manager (Moon Gate Plaza)
About The Position
The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team. As the Assistant Community Manager, you will report to the Community Manager. You’ll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.
Requirements
- Proficient in MS Office and/or RealPage software.
- Strong verbal and written communication skills.
- Excellent customer service with measurable outcomes.
- Able to work independently and collaboratively with minimal supervision.
- Highly organized and detail-oriented.
- Committed to the mission and values of MidPen Services and MidPen Housing
- High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experience
- Bilingual in English and Spanish required
Responsibilities
- Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
- Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
- Issues notices, schedules vacancies, prepares, and monitors turnover forms
- Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits]
- Inspects property and identifies maintenance and security issues
- Supports working relationships with local law enforcement and emergency agencies
- Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
- Maintains resident and property files without compromising confidential information
- Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
- Performs other duties as assigned
Benefits
- Health Insurance
- Dental, Vision, Life & Disability Insurance
- 403(b) Retirement Investment
- Employee Education Reimbursement Program
- Paid Parental Leave
- FSA for Childcare, Medical, and Commuter Benefits
- EAP Program
- Pet Insurance
- Paid Time Off
- Company Holidays
- Wellness Days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
