Assistant Community Manager
About The Position
As an Assistant Community Manager, you’ll play a key role in supporting the success of your community and ensuring every resident and prospect feels at home. Each day brings opportunities to connect with people, solve challenges, and contribute to a thriving, well-run property. In this role, you will: Welcome prospective residents, conduct tours, and guide them through the leasing process Support daily operations to meet financial and occupancy goals Ensure apartments and community areas are ready for new move-ins Manage leasing activities, move-ins/outs, renewals, and resident records in Yardi Handle rent collection, notices, and delinquent accounts with professionalism and accuracy Assist with community events, resident relations, and property reporting Partner closely with the Community Manager to maintain a high standard of service and performance
Requirements
- 1+ year of experience in property management or leasing, preferably in multifamily housing
- Strong customer service and communication skills (verbal and written)
- Team-oriented mindset with the ability to collaborate effectively
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Detail-oriented with strong time management and multitasking abilities
- Understanding of sales, marketing, and basic property compliance
- Ability to handle challenges with professionalism and problem-solving skills
- Valid driver’s license, reliable transportation, and auto insurance required
- Willingness to complete a background and drug screening upon offer
- Experience in Customer Service
- Leasing
- Yardi
- Must have a valid drivers license with reliable vehicle
Nice To Haves
- NALP® designation through NAA
- Yardi experience
- Social media skills
Responsibilities
- Welcome prospective residents, conduct tours, and guide them through the leasing process
- Support daily operations to meet financial and occupancy goals
- Ensure apartments and community areas are ready for new move-ins
- Manage leasing activities, move-ins/outs, renewals, and resident records in Yardi
- Handle rent collection, notices, and delinquent accounts with professionalism and accuracy
- Assist with community events, resident relations, and property reporting
- Partner closely with the Community Manager to maintain a high standard of service and performance
Benefits
- Health, dental, vision insurance options, life insurance, and FSA
- 401(k) with match, plus yearly bonus potential
- Generous PTO and paid holidays
- Training, certification support, and career advancement through Towne University
- Supportive team environment, referral bonuses, recognition programs and more
- Family-owned since 1961 with a strong foundation for your career growth
- Proud Energage Top Workplace 2018–2025
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
