Assistant Community Manager

Afton Properties • Oxnard, CA

18h • $27 - $30

About The Position

Afton Properties, Inc is a full-service Real Estate Management Company. Our hands-on ownership and management style, paired with our knowledge of industry standards and operations standards, has allowed us to grow significantly since the corporation's birth. One of our highest priorities is our tenants living in healthy and safe environments and receiving the individual attention and focus they deserve. Our long-term vision leads us to prioritize our properties' upkeep and maintenance to ensure our residents feel pride in residency. To attain these standards for the tenants and owners, we require employees committed to working with the highest standards in their work ethic. We are seeking a full-time Assistant Manager to work at a Garden Style property with 200-300 units. The Assistant Manager will be responsible for a variety of duties to ascertain we are meeting our company goals. Assist with the day-to-day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.

Requirements

• A high school diploma or equivalent is typically required, but a college degree may be preferred or required.
• Previous experience in leasing, sales, or marketing is preferred.
• Strong communication and customer service skills are essential, as the Assistant Manager will need to interact with residents, potential residents, and other staff members.
• The Assistant Manager should have a thorough understanding of Fair Housing laws and regulations, as well as other pertinent rules and regulations.
• The Assistant Manager should be proficient in Microsoft Office and other software programs used for managing leasing and marketing activities.
• The Assistant Manager should have a valid driver's license and reliable transportation.
• The Assistant Manager should be able to lift and move objects up to 25 pounds.

Responsibilities

• Assist the Community Manager with administrative tasks such as preparing the budget, collecting rent, and sending tenant notices.
• Oversee facility upkeep, inspecting and maintaining units, public areas, and grounds.
• Demonstrate initiative, personal awareness, professionalism, integrity, and independent judgment and exercise confidence and confidentiality in all areas of performance.
• Answer and route phone calls from tenants and vendors to the appropriate contact within property management and/or dispatch personnel based on immediate needs.
• Assist with the scheduling of contractor work and coordinate with tenants.
• Provide tenants and vendors with assistance in scheduling building maintenance, communicating building procedures, and supplying general building information.
• Assist with dispatching tenant work orders; maintain tenant work order e-mail.
• Provide support by producing, modifying , and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.
• Provide tenants assistance in processing only payments, accessing payment platforms, enrolling in services, and advising them of all payment options.
• Use Rent Cafe and Yard i to distribute and communicate with tenants, vendors, and others as needed.
• Record interactions with tenants in Yardi notes.
• Assist in the maintenance of a filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts, and posting s.
• Upload to Yardi and file-sharing systems.
• Ensure all pets and service animals are accounted for.
• Assist with the coordination of rent/lease , transfers, change of roommates, debt collections , renewals, and payment plans.
• Handle tenant, vendor, and prospective tenant walk-ins or assign as needed and guide them to find necessary information.
• Present property and provide amenities in a positive light to prospective tenants .
• Tour and show available units upon request.
• Advertise available units using a variety of media and promotional materials.
• Negotiate leasing terms and conditions and close prospects.
• Confirm rental application data and personal references.
• Determine the needs, living standards, and economic viability of prospective tenants.
• Manage delinquencies/Pay or Quit, etc.
• Manage Ledger Adjustment Requests through Terra and process resident referral program credits through Terra .
• Process Move-Ins/Move-outs in a timely manner .
• Pre-lease and post-lease walkthroughs and periodic inspection of vacant units and annual property rented units.
• Ensure proper maintenance of property by inspecting periodically.
• Maintain learning compliance as required by the company by completing learning courses on a timely basis, including Fair Housing Laws, Landlord & Tenant Laws, OSHA Safety Guidelines, Equal Opportunity Laws, and ADA Laws.
• Complete an incident report for any major or noteworthy occurrence at the property, and submit a report to VP, Regional, Manager, and HR.
• Handle miscellaneous assignments or special projects as requested by management.

Benefits

• Medical, Dental, and Vision options with Employer Contribution.
• 401K + Matching: Eligible after 30 days of employment.
• 20% Rental Discount: Eligible to qualified full-time employees after 6 months of employment.
• Paid Vacation.
• Paid Sick Leave: 56 hours of sick leave.
• Paid Holidays: New Year's Day, MLK Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day and flexible Birthday Holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees