Assistant Community Manager Manufactured Housing Community

Investment Property Group • Jamestown, CA

10d • $22 - $26

About The Position

We are seeking a dedicated Assistant Community Manager to support the operations at Mill Villa Estates (228 homes), located in Jamestown, CA. We are seeking a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment and connecting with people. This role also includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Requirements

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver's license

Nice To Haves

• Strong sales and marketing skills with abilities to attract, engage, and close prospective buyers
• Self-motivated and can prioritize and manage tasks effectively with minimal supervision
• Willing to work weekends or evenings when needed and balance time accordingly

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Drive daily sales and marketing efforts to promote and sell available homes within the community.
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm
• Manager and host open houses on weekends as needed to showcase available homes.
• Attend after-hours marketing events as needed to promote the community (with flexible weekday hours to maintain a 40-hour work week).
• Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
• Responsible for administrative functions and the preparation of reporting documentation
• Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
• Meets with and responds to resident concerns, requests, and complaints
• Monitors home-site curb appeal, model appearance and signage
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walks property daily to ensure common areas are in good condition
• Works to ensure that residents have a clean, safe, and well-maintained community
• Performs annual or more frequent inspection of units and follow ups

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)
• Employee Referral Program
• Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed