Assistant Community Manager (Affordable Housing)

Pratum Companies • Mountgomery county, MD

1d • $22 - $22

About The Position

Assistant Community Manager This position is responsible for assisting the Community Manager in the overall operations of the property, development at 2 locations, Germantown & Rockville, MD , oversight of the teams, and maintain community compliance with all policies, procedures, and internal quality control standards.

Requirements

• Previous Property Management Experience – REQUIRED
• Working knowledge of recertification and compliance of the section 8 process
• Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations
• COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience
• Knowledgeable in rent collections, posting to G/L, completing daily deposits, calculating SODAs, etc.
• Outstanding customer service skills
• Exceptional verbal and written communication skills
• Accounts receivable and collections experience a MUST
• Attention to detail and ability to work independently on assignments
• Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
• High school or GED.
• This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
• A minimum of three years of experience in residential property management.
• The position requires the ability to work any of the seven days of the week, 52 weeks of the year.
• Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.
• The position requires the ability to serve on-call, as scheduled or as necessary.
• Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state.
• You must also be able to attend certain resident events that are held after hours.
• Minimum of basic knowledge of computers
• Ability to use Outlook and OneSite/Yardi
• Intermediate knowledge of Microsoft Suites
• Minimum of basic Internet knowledge
• Must be capable of physically accessing all exterior and interior parts of the property and amenities.
• Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.
• Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

Responsibilities

• Assist with the management of the affordable housing recertification process and compliance.
• Maintain property waiting list
• Building positive relationships with prospective and current tenants
• Coordinate on-site data collections and processing of resident information
• Schedule resident recertification interviews and coordinate the apartment inspections
• Ensure proper calculation of income, assets, rent levels, etc.
• Investigates and helps resolve complaints, disturbances and violations
• Maintain resident files in accordance with company policy & regulatory agency policy
• Assist with task associated with the operation of the property: leasing, rent collections, resident services and maintenance
• Preparing and executing detailed and legally compliant lease agreements
• Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
• Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution

Benefits

• Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED