Assistant Community Manager

Capital Consultants Management Corporation•Draper, UT

About The Position

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees? We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: This master-planned community encompasses canyon, trails, gambel oak, and homes. It is the location that makes it one of the most coveted places to live. Not only does the location afford its residents incredible 360-degree panoramic views and the best sunsets in the state, but it also gives residents the luxury of living a relaxed mountain-top lifestyle while being only minutes from both nearby metropolitan areas. At CCMC, our Assistant Community Manager plays a crucial role in executing our companys purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

Requirements

Effective leadership, organizational, and conflict resolution skills
2 or more years in an office environment, preferably in community management or similar experience
Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
A multi-tasker who is highly organized, detail-oriented, and a self-starter
Proficient computer skills in Windows environment
Have a stable means of transportation, including a valid drivers license and vehicle insurance, standard mileage reimbursement is provided
Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
All prospective employees must pass a pre-employment drug screen, driving record and background check
CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
Mobility: Ability to walk the grounds long distances in various weather conditions.
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
Manual Dexterity: Skills in using technology, including computers and mobile devices.
Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

Nice To Haves

2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred

Responsibilities

Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness
Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors
Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
Collaborate with collection attorneys and AR representatives as related to the collection of assessments
Work directly with the Design Review Committee in the performance of the Design Review process
Oversight of certain site staff and grounds services teams
Daily interaction with community residents and committee volunteers
Board and Committee meeting attendance

Benefits

Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!