Assistant Community Manager - Tampa

Greystar • Tampa, FL

394d

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a residential community. This role involves managing accounting tasks, preparing financial reports, processing payments, and ensuring resident satisfaction while adhering to company policies and procedures.

Requirements

• Experience in property management or a related field.
• Proficiency in property management software, preferably Yardi or OneSite.
• Strong accounting and bookkeeping skills.
• Excellent communication and customer service skills.
• Ability to handle resident complaints and resolve issues effectively.
• Knowledge of eviction procedures and legal requirements.

Nice To Haves

• Previous experience in a supervisory role.
• Familiarity with local housing regulations and laws.
• Experience in customer relationship management.

Responsibilities

• Complete daily transactions related to the financial operation of the community by collecting and posting rent, fees, and other payments.
• Prepare daily bank deposits and reconcile bank accounts.
• Prepare financial reports and process invoices and payables.
• Operate property management software (Yardi/OneSite) to complete transactions and ensure system integrity.
• Review resident files and accounting records to determine unpaid or late fees owed and communicate with residents regarding outstanding balances.
• Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
• Review and submit invoices from vendors for payment, ensuring proper coding and community manager approval.
• Follow established procedures related to evictions and represent the community in court hearings as required.
• Process resident move-outs according to lease terms and legal requirements.
• Promote resident satisfaction by addressing complaints and service issues in a timely manner.
• Act as the on-site supervisor in the absence of the community manager, organizing daily work and coordinating maintenance tasks.
• Assist in managing the client/owner relationship by providing updates and conducting community tours.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time off including 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-Week Paid Sabbatical after 10 years of service.
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.
• Employee Assistance Program and various insurance plans including Pet Insurance.
• Charitable giving program and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees