Assistant Community Director
About The Position
The Assistant Community Director plays a key role in supporting the Community Director with daily operations, leasing activities, rent collection, financial reporting, and resident relations. Responsibilities include overseeing property management functions, assisting with lease agreements, ensuring timely rent payments, and coordinating resident events. This role requires at least three years of property management experience, strong communication and organizational skills, and proficiency in Microsoft Office (ResMan experience preferred). The position involves multitasking in a fast-paced environment while maintaining excellent customer service and leadership abilities.
Requirements
- Minimum of three (3) years of property management experience.
- High school diploma or equivalent required; bachelor’s degree preferred.
- Excellent written and verbal communication skills, with the ability to engage effectively across digital platforms and in-person.
- Strong interpersonal skills to build and maintain relationships with residents, team members, and stakeholders.
- Proficiency in Microsoft Office and related software.
- Strong organizational skills with the ability to multitask and meet deadlines in a fast-paced environment
Nice To Haves
- Experience with ResMan property management software is preferred.
Responsibilities
- Support the Community Director in managing daily property operations and addressing resident needs.
- Foster positive relationships with prospective residents by providing information and addressing inquiries.
- Ensure timely rent collection and accurate posting of payments.
- Oversee the eviction process for delinquent accounts, following legal requirements when applicable.
- Train and mentor staff, demonstrating effective leasing and sales techniques.
- Prepare and execute detailed, legally compliant lease agreements.
- Manage financial processes, including income verification, payment processing, and default procedures.
- Assist in planning, coordinating, and participating in resident social events.
- Monitor local housing and rental market trends, contributing to submarket data collection.
- Serve as the acting Community Director in their absence, ensuring seamless property operations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
