Assistant Community Director - Affinity at Wells Branch

Affinity Living Communities•Wells Branch, TX

8d•Onsite

About The Position

We are seeking a people-focused Assistant Community Director for 55 and older, active adult community - Affinity at Wells Branch located in Austin, TX. As the Assistant Community Director, you will support and assist the Community Director in the overall operation of the assigned community. In this role, you will be responsible for the administrative support of financial records and maintaining resident files while assisting with leasing, marketing, and resident relations for the community.

Requirements

Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
Must be determined, ambitious, and self-motivated.
Excellent communication skills; must be proficient in speaking, reading, and writing in English.
Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions.
Willingness to work evenings and weekends as necessary.
High School diploma or equivalency certificate.
Valid driver’s license and insured, operable vehicle.

Nice To Haves

Prior multifamily property management experience preferred.

Responsibilities

Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
Operate the property in the absence of the Community Director.
Assist the Community Director in property operations by preparing weekly reports, move-out paperwork, and month-end reports.
Complete daily transactions and financial tasks such as collecting and posting rent deposits, fees, and other payments.
Review resident files and accounting records to determine unpaid and/or late fees owed.
Maintain accurate records, including leasing records, liability insurance, resident and property activities, etc.
Assist the sales team by greeting prospective residents, gathering information from leads, showing apartment homes, closing, and obtaining lease deposits.
Support the leasing and renewal process by ensuring complete and accurate applications, handling transactions, and keeping records organized and accurate.
Assist with credit and background checks.
Help ensure applications are fully approved prior to move-in.
Work with Marketing and Sales to understand current marketing and sales programs.
Research and understand local competition and market conditions.
Conduct move-in orientations.
Participate in resident led events and activities.
Observe the condition of the grounds, buildings and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.
Assist residents with the reporting and recording of maintenance needs.
Comply with all company policies/procedures and Fair Housing Laws.