Administrative Assistant / ACAM (VBFL2026)

RealManage•Nevins, FL

25d•$22 - $25•Onsite

About The Position

The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors.

Requirements

Previous experience in property management, HOA/condominium management, real estate, hospitality, or a related field is preferred.
Strong organizational skills with the ability to prioritize and multitask effectively.
Excellent verbal and written communication skills.
Positive, customer-focused attitude with a professional demeanor.
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus.
Ability to work independently and collaboratively in a dynamic, fast-paced environment.
Must have valid driver's license
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Responsibilities

Provide administrative and operational support to the Community Association Manager across multiple communities.
Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
Become familiar and knowledgeable of assigned portfolio’s rules and regulations, amenities, meeting dates, architectural procedures, and other important community processes.
Process architectural requests as they are submitted. All complete requests will be entered into Caliber prior to sending to the Committee according to association’s approved procedures.
ACAM is responsible for amenity access distribution (keys, fobs, passes, etc.).
Prep Annual Meeting of the Membership documents
Process compliance tours and ensure that violations submitted to administrative team are reviewed and mailed out in accordance with company policy.
Assist with processing community-wide mailouts. ACAM will submit approved mass mailings through third party vendor with approved specifications.
Attend Community meetings as needed
Filing and scanning of correspondence according to company policy.
Maintain organized and accurate records, reports, and documentation in line with company and association requirements.