Assistant Collections Manager, 27-28, M-F, Full Benefits Package
About The Position
CarHop is adding an Assistant Collections Manager for our Finance division. CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence! With over 40 locations nationwide, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability (including those related to pregnancy or childbirth), military or veteran status, membership or non-membership in a labor organization, sexual orientation, gender identification, genetic information, status with regard to public assistance, or any other characteristic or activity protected under federal, state, or local law.
Requirements
- 1 + year Leadership
- 1 + year Management
- High school diploma or equivalent.
- Ability to help develop staff
- Strong verbal and written communication skills
- Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
- Professional, detail-oriented, well organized and efficient
- Ability to travel within district at least 25% of the time (Company car provided for work travel)
- Must have and maintain a valid driver's license and driving record acceptable to company insurance carrier.
- Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.
Nice To Haves
- Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
- Strong/Advanced negotiation, counseling and problem solving skills.
Responsibilities
- Identify & qualify modification options with teams and customers
- Maintain a high level of face to face activity with customers, account managers and collection manager
- Manage client relationships to help bring delinquent accounts current
- Foster strategic working relationships with clients, maintaining a high level of conduct
- Plan, attend and coordinate trainings with accounting managers
- Foster working relationship with Regional Collection Manager
Benefits
- Salary range is $27-$28 per hour.
- Monday - Friday hours -8AM-5PM or 9AM-6PM shifts aval: NO WEEKENDS!
- Paid time off and great work/life balance
- 6 Paid Holidays
- Full health benefits (Medical/Dental/Vision/Flex spend/401(k) w. match)
- Opportunity for advancement
- A fun work environment filled with awesome people
- A rewarding job experience helping people drive & changing lives
- We give you the tools you need to succeed with regular training and coaching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
