Assistant Coffee Shop Manager

SSP

3d • $65,000 • Onsite

About The Position

Our newest location is open inside the main terminal at the Spokane International Airport! Handcrafted bevies delivered via La Marzocco espresso machines and a new self-service speed lane is making its debut. Time to take off!

Step into leadership at one of the most exciting restaurant openings inside Spokane International Airport.

We’re looking for a driven Assistant Manager who leads from the floor, protects food quality like it’s personal, and builds teams that execute with confidence.

This is a high-visibility role in a high-volume environment. If you love momentum, you’ll love this.

You know how to balance hospitality, speed, and standards - and you don’t wait to be told what needs fixing.

If you’re ready to lead with energy, protect the guest experience, and build something special from the inside out - this is your move.
Apply today.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Requirements

• Minimum 2 years of restaurant leadership experience
• Minimum 1 year in coffee shop management required
• Experience leading both Front of House and Back of House teams in a full-service environment; fast-casual background a plus
• Strong operational acumen with a sharp focus on food quality and safety
• Comfortable using POS systems and Microsoft Office
• Proven ability to prioritize and manage multiple operational demands
• High School Diploma required; additional education preferred

Nice To Haves

• additional education preferred
• fast-casual background a plus

Responsibilities

• Direct daily restaurant operations across FOH and BOH
• Maintain exceptional food standards and sanitation compliance
• Control labor, inventory, and cost metrics
• Train, coach, and elevate team performance
• Ensure systems and processes run smoothly
• Support forecasting, scheduling, and financial performance
• Troubleshoot fast and lead with composure

Benefits

• Medical, Dental and Vision Insurance
• Basic Life and AD&D
• Employee Assistance Program (EAP)
• Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
• SSP 401(k) with Employer Matching
• PTO – Starting at 80 hours per year
• 6 Premium Paid Holidays
• Paid Sick Leave
• Bonus Eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees