Assistant Coach

sweetgreen Store + Field Leadership - Internal•Nashville, TN

About The Position

As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food. What You’ll Do As an Assistant Coach (Assistant General Manager), you're a hands-on leader who inspires your team while driving operational excellence. You'll mentor team members to become future leaders, partner with the Head Coach to set goals and track performance, and use data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food. These responsibilities highlight some of the key functions an Assistant Coach performs. Additional supervisory tasks may be assigned as necessary.

Requirements

Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
2+ years in a restaurant management/supervisory role
Experience managing and developing 6+ team members per shift
Food Handler or ServSafe certification
Must be available to work a minimum of 30 hours per week
Must be 18 years of age or older
Must be authorized to work in the United States

Nice To Haves

Experience in fast casual restaurant chains
Hands-on experience with local, organic, and sustainable products
Familiarity with tech tools and systems used in operations and scheduling
Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight

Responsibilities

Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
Anticipates operational needs and adjusts deployment to support smooth operations.
Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.
Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance.
Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles

Benefits

Competitive base salary + 15% bonus potential
Medical, dental + vision insurance plans to suit your and your family’s needs
Paid Vacation + Wellness time
401(k) program
Paid family leave; we fully support new parents
Complimentary greens
Free sweetgreen swag
An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally