Assistant Club Manager

BJ's Wholesale Club • Tilton, NH

79d • $63,750

About The Position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive focused development and experience aligned to their designated track and will ultimately oversee the corresponding departments. Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and provides overall leadership and direction within the club.

Requirements

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
• Strong drive for results and solid work ethic.
• Excellent communication skills required.
• Ability to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures required.
• Completion of company training program preferred.
• High school diploma and/or college degree preferred.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• Must be able to obtain and maintain Servsafe certification.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• Completion of company training program preferred.
• High school diploma and/or college degree preferred.

Responsibilities

• Provide Strategic Department Leadership: Partner with the Club Manager and other leaders to oversee daily operations across assigned departments.
• Recruit, Hire, and Onboard Team Members: Manage the full hiring process for assigned departments.
• Oversee Labor Planning and Scheduling: Create and manage effective labor schedules aligned with business trends.
• Drive Sales, Inventory Control, and Shrink Management: Lead execution of key operational processes.
• Champion Member Experience Standards: Model and enforce GAA (Greet, Anticipate, Appreciate) service standards.
• Execute Operational Readiness: Uphold 'close to open' standards to ensure all departments are ready for business.
• Lead Department Talent Management: Conduct performance reviews and mentor future leaders.
• Utilize Tools and Reporting for Decision-Making: Use club-specific tools to identify opportunities and drive results.
• Ensure Compliance and Safety: Enforce policies and procedures including food safety and sanitation.
• Support Special Initiatives and Transitions: Plan and execute merchandising transitions and special projects.
• Maintain Equipment and Facilities: Monitor and escalate equipment issues promptly.
• Perform Cross-Functional Support as Needed: Provide leadership support across departments.
• Utilize BJ's MY WORK System: Execute daily tasks and initiatives assigned via BJ's internal systems.
• Operate Equipment Safely: If assigned, operate forklifts in accordance with safety protocols.
• Maintain regular, predictable, full attendance.

Benefits

• BJ's pays weekly.
• Eligible for free BJ's Inner Circle and Supplemental membership(s).
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty.
• Benefit plans including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED