Assistant Club Manager

BJ's Wholesale Club • Albany, NY

113d • $69,500 - $86,750

About The Position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

Requirements

• 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
• Strong drive for results and solid work ethic.
• Excellent communication skills.
• Ability to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures required.
• Completion of company training program preferred.
• High school diploma and/or college degree preferred.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• Must be able to obtain and maintain Servsafe certification.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• Completion of company training program preferred.
• High school diploma and/or college degree preferred.

Responsibilities

• Provide leadership and direction within the club and drive club performance.
• Prepare individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience.
• Ensure consistent execution of policies and procedures and a positive member service experience.
• Lead audit compliance efforts and oversee onboarding, certification, and training to ensure food safety and operational excellence.
• Serve as Manager on Duty (MOD) for the club as needed.
• Exhibit strong business acumen through strategic thinking and data-driven decision-making.
• Model leadership competencies and act as a champion for growth.
• Provide teams with the information, direction, and support needed to succeed.
• Foster collaboration, provide clear direction, and hold team members accountable.
• Set clear expectations, follow up consistently, and drive execution.
• Actively develop team members through collaboration, coaching, and empowerment.
• Promote strategic thinking, ethical decision-making, and inclusion.
• Ensure GOLD Member Standards are met: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean.
• Monitor engagement levels and resolve concerns to ensure member satisfaction.
• Manage the full hiring process for assigned departments.
• Create and manage effective labor schedules aligned with business trends.
• Lead execution of key operational processes to ensure in-stock conditions and minimize shrink.
• Uphold 'close to open' standards to ensure all departments are clean, stocked, safe, and ready for business.
• Conduct performance reviews and mentor future leaders.
• Use club-specific tools to identify opportunities and drive results.
• Enforce policies and procedures including food safety and sanitation.

Benefits

• BJ’s pays weekly.
• Eligible for free BJ's Inner Circle and Supplemental membership(s).
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty.
• Benefit plans including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees