Assistant Club Manager
About The Position
At Retro Fitness we are not just running clubs we are building communities. As an Assistant Club Manager you will play a key role in leading and developing a high-performing team delivering exceptional member service and driving key revenue results. This is a pipeline role for future Club Manager ideal candidates will be ready to step into a Club Manager role within 12 to 18 months based on performance. What You Will Do Support the Club Manager in all day-to-day operations across Sales, Fitness and Front Desk Lead by example and coach staff on service standards cleanliness and sales processes Own daily sales responsibilities by coaching the front desk team promoting training packages and contributing directly to membership growth Help onboard and train new team members and ensure staff follow all Retro Fitness procedures Solve member concerns quickly and professionally Jump in to help wherever needed to keep the club running smoothly Must be available to work flexible hours including early mornings evenings and weekends
Requirements
- One or more years of keyholder shift leader or team lead experience in fitness, hospitality or retail
- Comfortable working in a sales-driven environment
- Confident communicator and positive motivator
- Organized accountable and calm under pressure
- CPR or AED certification or willingness to obtain within 30 days
- Must be available to work flexible hours including early mornings evenings and weekends
Nice To Haves
- Experience selling memberships personal training or wellness products
- Familiarity with gym operations or club management systems
- Proven ability to coach a team to hit sales or service targets
- Desire to grow into a Club Manager role within the next 12 to 18 months
Responsibilities
- Support the Club Manager in all day-to-day operations across Sales, Fitness and Front Desk
- Lead by example and coach staff on service standards cleanliness and sales processes
- Own daily sales responsibilities by coaching the front desk team promoting training packages and contributing directly to membership growth
- Help onboard and train new team members and ensure staff follow all Retro Fitness procedures
- Solve member concerns quickly and professionally
- Jump in to help wherever needed to keep the club running smoothly
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
