CLUB - Assistant Club Manager
About The Position
Planet Fitness aims to provide a unique, judgement-free environment for anyone to build a lasting, active lifestyle. The product is a tool for personal fitness, focusing on acceptance and respect. United FP is a dynamic, growing company that seeks self-motivated individuals with an entrepreneurial mindset who can innovate and drive positive change, delivering consistent and over-the-top results. This role offers an opportunity to be part of a company that changes lives, promotes healthier living, supports communities, and partners with the Boys and Girls Club. The Assistant Manager will assist with oversight of club operations, ensuring an exceptional member experience and the financial stability of the club. This position is critical in managing teammates to maintain a high-energy environment in the Judgement Free Zone, aligning with the company's Core Values: We Win Together, Be Better Every Day, Be Kind & Respectful, Do the Right Thing, and Everyone Matters.
Requirements
- Must be a minimum of 18 years of age.
- High School Diploma/GED equivalent.
- Excellent Customer Service skills with a high degree of member care.
- Previous experience leading teams in the retail or fitness environment.
- Self-starter, motivated and enthusiastic about creating the best experience for members.
- Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
Responsibilities
- Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
- Able to drive club metrics in alignment with business performance.
- Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
- Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modifies execution as needed to improve performance.
- Uphold company standards to deliver the mission and values; manage a clean, friendly, and wellmaintained club.
- Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
- Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
- Front End employees to promote career growth through training, development, and performance assessment.
- Perform other duties as assigned by the Club Manager.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
