Assistant Club Manager

BJ's Wholesale Club • Salem, NH

96d • $69,500

About The Position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

Requirements

• Knowledge of store operations, receiving, asset control, maintenance, human resources and cash office procedures required.
• Basic computer knowledge (MS Word, MS Excel, Email) required.
• High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
• Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Open shift availability required.
• At least 18 years of age.

Responsibilities

• Responsible for overseeing specific areas of the club depending on role- Operations, Merchandising, Member Services, or Perishables.
• Serves as a leader of the entire club by providing direction, oversight, and validation of company expectations and initiatives.
• Establishes efficiencies, maintains policies and procedures, delivers a positive service experience to Members, and ensures a positive and safe environment for Members and Team Members.
• Functions as the Manager on Duty (MOD) as assigned, managing the entire Club, including all Club departments.
• Ensures excellent Member engagement, addresses concerns brought to the MOD's attention, and escalates concerns as appropriate.
• Maintains an understanding of club policies and procedures across all areas of the club.
• Provides leadership and direction to all departments within the club.
• Collaborates with other Assistant Managers to assess Team Member performance, provide actionable feedback and develop talent.
• Assists in hiring and training and administers corrective action as needed.
• Evaluates departmental performance using company reporting programs and makes operational decisions to maximize sales, profits, and performance.
• Responsible for effective communication of departmental activities to club Team Members, club management and club support teams.
• Performs Club Self Audits and control procedures to measure compliance with club policies and procedures.
• Ensures operational processes are consistently followed in the highly controlled areas of receiving, asset control, human resources and cash office.
• Monitors customer service levels and ensures a positive service experience is delivered to all Members.
• Establishes operational efficiencies and productivity standards within the department and reviews budgets, plans and P&L to identify profit opportunities.
• Responsible for the proper maintenance and working order of the building, equipment, furniture and fixtures within the club.

Benefits

• BJ’s pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees