Assistant Closing Manager Full Time
About The Position
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ’s BJ’s pays weekly Eligible for free BJ's Inner Circle and Supplemental membership(s) Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty Benefit plans for your changing needs o Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location Job Summary Working closely with the Closing Manager the Assistant Closing Manager is responsible for providing leadership and direction within the club and driving club performance. Specifically overseeing, when you are the MOD, recovery, utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. In addition to team leadership, the manager is accountable for maintaining policies and procedures, delivering a positive service experience to members, providing Grand Opening Look Daily (GOLD) club conditions, and providing leadership and direction within the club. The Assistant Closing Manager assists in audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required and must be maintained in good standing. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. Must complete yearly certification for a forklift license. BJ’s covers any applicable cost associated and training.
Requirements
- 2 years of experience in retail, supermarket, or warehouse perishable operations preferred.
- Experience in managing inventory turnover and waste reduction strategies.
- SERV Safe certification required.
- High school diploma required; college degree preferred.
- Basic computer proficiency (MS Word, Excel, Email) required.
- Open shift availability required.
- Must be at least 18 years of age.
Responsibilities
- Own end-of-day execution: Oversee Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open.
- Lead by presence: Actively walk the floor during closing hours to observe execution, engage with Members, and support team performance.
- Maintain GOLD Standards through close: Guarantee a Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience is delivered until the last Member exits the building.
- Ensure full-functioning departments through closing: Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final Member transaction.
- Support Member issue resolution: Personally resolve or escalate Member concerns during closing to ensure satisfaction and timely service recovery.
- Drive in-stock and freshness: Monitor evening inventory levels, product rotation, culling, and merchandising execution, with a focus on perishable departments.
- Enforce sanitation standards: Confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols to uphold cleanliness and compliance.
- Lead Recovery team productivity: Coach Recovery and Utility Clerks to ensure efficient task execution and appropriate zone coverage during closing.
- Utilize tools effectively: Leverage Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department-level reporting to validate execution and drive efficiency.
- Support audit readiness: Ensure all sanitation, cold chain, and safety checklists are completed daily and documentation is fully compliant with audit standards.
- Maintain equipment functionality: Identify and escalate issues with compactors, refrigeration units, and cleaning equipment to avoid disruptions in operations.
- Coach onboarding and certifications: Reinforce ServSafe, PPE compliance, and departmentspecific training during onboarding and ongoing development of team members.
- Drive improvement in underperforming areas: Actively support bottom quartile departments by ensuring follow-through on action plans and daily execution standards to close performance gaps.
- Collaborate cross-functionally: Partner with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and enhance the overall member experience.
- Conduct quality and date checks: Regularly inspect products for expiration dates and condition, removing any damaged or outdated items to uphold food safety standards
- Utilize BJ’s MY WORK system: Execute assigned tasks and ensure compliance with company initiatives and product liability protocols.
- Perform other duties as assigned: Provide operational support outside primary scope as directed by club leadership.
- Operate safely and efficiently: Follow all safety protocols and procedures to ensure compliance and effective equipment use.
- Maintain regular, predictable, full attendance: Demonstrate consistent presence as an essential function of the role to support execution and leadership coverage.
Benefits
- BJ’s pays weekly
- Eligible for free BJ's Inner Circle and Supplemental membership(s)
- Generous time off programs to support busy lifestyles
- Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
- Benefit plans for your changing needs
- Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
- 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
