Assistant Closing Manager Full Time

BJ's Wholesale Club • Tilton, NH

99d • $20

About The Position

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Assistant Closing Manager is responsible for providing leadership and direction within the club and driving club performance. Specifically overseeing, when you are the MOD, recovery, utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open. In addition to team leadership, the manager is accountable for maintaining policies and procedures, delivering a positive service experience to members, providing Grand Opening Look Daily (GOLD) club conditions, and providing leadership and direction within the club. The Assistant Closing Manager assists in audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts.

Requirements

• 2 years of experience in retail, supermarket, or warehouse perishable operations preferred.
• Experience in managing inventory turnover and waste reduction strategies.
• SERV Safe certification required.
• High school diploma required; college degree preferred.
• Basic computer proficiency (MS Word, Excel, Email) required.
• Open shift availability required.
• Must be at least 18 years of age.

Responsibilities

• Oversee Recovery, Utility, and Perishable departments as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open.
• Actively walk the floor during closing hours to observe execution, engage with Members, and support team performance.
• Guarantee a Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience is delivered until the last Member exits the building.
• Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final Member transaction.
• Support team in resolving Member issues and delivering satisfaction.
• Monitor evening inventory levels, product rotation, culling, and merchandising execution, with a focus on perishable departments.
• Confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols to uphold cleanliness and compliance.
• Coach Recovery and Utility Clerks to ensure efficient task execution and appropriate zone coverage during closing.
• Ensure all sanitation, cold chain, and safety checklists are completed daily and documentation is fully compliant with audit standards.
• Identify and escalate issues with compactors, refrigeration units, and cleaning equipment to avoid disruptions in operations.
• Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing development of team members.
• Actively support bottom quartile departments by ensuring follow-through on action plans and daily execution standards to close performance gaps.
• Partner with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and enhance the overall member experience.
• Regularly inspect products for expiration dates and condition, removing any damaged or outdated items to uphold food safety standards.
• Execute assigned tasks and ensure compliance with company initiatives and product liability protocols.
• Provide operational support outside primary scope as directed by club leadership.
• Follow all safety protocols and procedures to ensure compliance and effective equipment use.
• Demonstrate consistent presence as an essential function of the role to support execution and leadership coverage.

Benefits

• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED