ASSISTANT CLINIC MANAGER

South Central Regional Medical Center•Ellisville, MS

25d•Onsite

About The Position

Assistant clinic manager plays a crucial role in supporting the operations of healthcare facility. The position typically involves both administrative and clinical responsibilities to ensure smooth day to day functioning.

Requirements

Must have exceptional interpersonal skills, ability to work with providers, patients and staff, providing conflict resolution when necessary.
Must possess excellent customer service skills.
Must have knowledge of administrative policies in medical clinic.
Must be detail oriented and able to multitask.
Must have excellent communication skills, both verbal and written.
Must be familiar with HIPPA policies and procedures.
Must have experience with computer systems, spreadsheets, and word processing.
Must demonstrate leadership skills including critical thinking, conflict management, negotiation and motivation and personal development.
Must be courteous, honest, and professional at all times.
High school diploma or GED
Three years or more proven supervisory experience preferred
Previous computer experience required
Must be able to read, write, understand written and verbal communications

Nice To Haves

Associate’s degree in health, business or nursing preferred
Previous medical office experience strongly preferred. Must have understanding of ethics of confidentiality.

Responsibilities

Administrative Support: Assist in managing the clinic’s daily operations.
Oversee scheduling of staff, patient appointments, and resource allocation
Handle billing, coding, and insurance-related issues.
Manage the clinic’s inventory and supplies.
Support in creating reports, maintaining records, and ensuring compliance with regulations.
Staff Supervision: Assist in hiring, training, and evaluation clinical and administrative staff.
Ensure that team members are adhering to clinic policies and procedures.
Address staff concerns and foster a positive work environment.
Edit and maintain time and attendance with keeping track of point systems.
Patient Care Support: Coordinate patient care, ensuring efficient and quality services.
Address patient complaints and work to improve patient satisfaction.
Maintain a patient-focused environment.
Quality Control and Compliance: Ensure that the clinic follows local, state, and federal health regulations.
Monitor compliance with health and safety standards, including infection control.
Oversee medical records to ensure they are accurate and up to date.
Financial Management: Assist in budgeting, managing clinic finances, and controlling costs.
Support revenue cycle management, including handling claims and reimbursements.
Looking at insurance denials and holding staff accountable for mistakes and responsible for correcting in registration.