Assistant Client Service Manager

United Business Bank Career Opportunities • Los Lunas, NM

2d • Onsite

About The Position

The Assistant Client Service Manager (ACSM) is an onsite position and does not have remote opportunities. The Assistant Client Service Manager (ACSM) is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The ACSM is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.

Requirements

• High school graduate or equivalent.
• Knowledge of Teller, New Account and Operations procedures.
• Thorough understanding of banking regulations and standard banking practices.
• Previous management experience and a minimum of 3 years bank experience in Operations Department.
• Good communication skills.
• Professional appearance, dress and attitude.
• Good math skills.
• Ability to use Microsoft Office software package.
• Ability to operate related computer hardware and other business equipment.

Responsibilities

• Day to day management of the branch
• Backing up the Client Service Manager in their absence
• Providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties
• Actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts
• Review of management reports and daily callback
• Solving problems associated with item and data processing
• Assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested
• Ensure that clients are served promptly, courteously, efficiently and professionally.

Benefits

• medical
• dental
• vision
• 401K
• long and short term disability insurance
• flexible spending account
• a generous vacation and sick policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees