Assistant City Manager Advisor (City Manager's Office)

City of Austin•Austin, TX

11d•Onsite

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Under the direction of an Assistant City Manager, this position provides executive-level staff support to the Assistant City Managers and City Manager’s Office, serving as the primary lead and working interdepartmentally to manage the flow of information and monitor project activities.

Requirements

Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions, and agencies.
Knowledge of City practices, policies, procedures, ordinances, codes, and state and federal statutes.
Knowledge of supervisory or management techniques and principles.
Skill in planning, prioritizing, organizing, while managing multiple tasks with frequent interruptions with changing priorities and multiple deadlines.
Skill in providing consultative services.
Skill in researching, data analysis, and problem solving.
Skill in project management methods to include systematic analysis, prioritization, negotiations of projects and program initiatives.
Skill in using computers and related software.
Skill in oral and written communications.
Skill in exercising good judgment for conflict facilitation and resolutions with stakeholders.
Ability to exercise discretion in confidential matters.
Ability to lead and train others.
Ability to establish and maintain good working relationships with other City employees and the public.
Ability to understand, interpret and apply detailed and complex information.
Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business or Public Administration, plus five (5) years of experience in a professional/administrative capacity.
Experience may substitute for education up to the maximum of four (4) years.
Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of experience.

Nice To Haves

Experience developing effective relationships with managers, supervisors and other partners to identify and resolve sensitive issues and conflicts.
Excellent writing, proofing, and editing skills needed.
Advanced skill level in Microsoft Office: including Word, Excel, Outlook, PowerPoint, SharePoint, and OneNote.
Ability to travel to more than one work location.
Demonstrated ability acting as a liaison to internal and external stakeholders; that represent various professional affiliations; the business community; and other public, private, and nonprofit entities; to promote the City and respond to the interests of these groups
Demonstrated ability to communicate clearly and concisely in person, with diverse communities and cultures by phone, email, while exercising tact, patience and discretion and in a professional demeanor
Skill in analysis and decision making, negotiation of projects and program initiatives

Responsibilities

Monitors City and departmental issues and projects.
Conducts research, compiles data, and prepares reports and other correspondence on behalf of Assistant City Manager.
Acts as liaison between the City Manager's Office, Departments, Council Offices, and other internal and external stakeholders on day-to-day issues.
Assigns, monitors, or prepares responses to management or Assistant City Manager's requests for information.
Reviews City Council agenda items, and attends Council meetings and work sessions, as needed.
Reviews reports and other deliverables by departments and makes recommendation to approve or to suggest changes on behalf of Assistant City Manager.
Facilitates the day-to-day issues requiring the flow of information among various groups, (i.e. community, political), etc.
Represents Assistant City Manager at meetings.
Coordinates executive level issues, events, projects, and other activities with internal and external customers.
May provide leadership, work assignments, evaluation, training, and guidance to others.