Assistant CIO

State of Ohio • Columbus, OH

6d • Onsite

About The Position

Under administrative direction, supports the Chief Information Officer (CIO) in leading IT Business Alignment and Strategy, with a focus on advancing agency programs in family support and early care and education. Responsibilities include guiding project management processes and improving the overall end‑user experience.

Requirements

• Extensive experience in technology leadership roles, 8+ years, including managing teams and overseeing large-scale projects.
• Proven track record of implementing technology strategies and driving innovation in alignment with business goals.
• Experience in implementing IT project management frameworks (PMP and ITIL certifications preferred).
• Experience managing enterprise-level technology initiatives and cross-functional teams.
• Understanding of service delivery, user experience, and stakeholder management.
• Experience in establishing, negotiating, and managing technology-related contracts and agreements.
• Familiarity with enterprise systems, cloud platforms, and emerging technologies support family support, early care and education programs.
• Strong ability to lead cross-functional teams and collaborate with other executives.
• Excellent communication skills to articulate technical strategies to non-technical stakeholders.
• Ability to align technology initiatives with business goals and long-term organizational strategies.
• Experience in budgeting and resource allocation for technology investments.
• Expertise in identifying and addressing challenges and opportunities.
• A bachelor's degree in computer science, information technology, engineering, or a related field is required.

Nice To Haves

• Background in supporting health and human services programs, such as child welfare, family support services, and early care and education programs, with an understanding of program needs and technology solutions that enhance service delivery.

Responsibilities

• Partners with program leadership to align governance, strategy, and processes that advance agency priorities in child welfare, early education, and related services through effective use of technology.
• Leads strategic enterprise technology planning to support program roadmaps, prioritization, and achievement of business goals.
• Oversees the IT project management framework, requirements development, end‑user experience, and external‑facing systems support help desks.
• Collaborates with IT peers to coordinate technology roadmaps across divisions, ensuring cohesive planning and execution.
• Develops and communicates technology strategies, goals, and plans to leadership, staff, suppliers, customers, and stakeholders, emphasizing support for program outcomes.
• Establishes and enforces policies and procedures within areas of responsibility, ensuring alignment with industry best practices and program requirements.
• Manages annual budgets for purchasing and operations, balancing fiscal responsibility with program needs.
• Oversees contracts, including establishment, negotiation, and execution, ensuring compliance with agency policies and alignment with program and technology roadmaps.
• Monitors technology trends, emerging solutions, and developments in other states and at the federal level related to children’s services, early education, and family support programs.
• Provides analysis on relevance, financial impact, and strategic opportunities to ensure alignment with national best practices.
• Engages with business leaders and stakeholders to discuss projects, technology issues, and opportunities to leverage IT solutions that strengthen program delivery and outcomes.
• Ensures technology strategies remain responsive to the needs of families, children, and educators served by the agency.
• Supervises assigned staff, including assigning work, providing direction and feedback, participating in hiring decisions, setting goals, conducting performance evaluations, monitoring performance, approving leave, recommending disciplinary action, holding staff meetings, and supporting staff development.
• Performs related duties as assigned, including attending meetings, trainings, conferences, and workshops; maintaining current knowledge of technology products and solutions; participating in professional networks; preparing administrative reports and correspondence; producing documents using standard office software; and maintaining logs, records, and files.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level