Assistant Chief Engineer

The Condado Collection•San Juan, PR

About The Position

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun “Latino Chic” lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together! Key Responsibilities Assist the Chief Engineer in the daily supervision of the Engineering and Maintenance Department, ensuring the efficient operation of all hotel facilities. Support the coordination and supervision of engineering staff by providing technical guidance, task assignments, and performance follow-up. Participate in the implementation of preventive and corrective maintenance programs to protect hotel assets and minimize operational disruptions. Assist in controlling departmental operating expenses, supporting budget management and the efficient use of resources and materials. Support compliance with local, state, and federal regulations applicable in Puerto Rico, including safety codes, OSHA requirements, permits, and hotel industry standards. Supervise work performed by external contractors, ensuring quality, timely completion, and adherence to hotel standards. Assist in identifying and resolving technical issues affecting guest and employee areas, prioritizing guest satisfaction and operational continuity. Support the planning and execution of minor capital projects, improvements, or facility upgrades. Maintain ongoing communication with other departments (Housekeeping, Front Desk, Security, and Operations) to coordinate work and minimize guest impact. Analyze equipment failures and propose practical and timely solutions, including the procurement of parts, tools, and scheduling of work shifts. Ensure that team members comply with uniform standards, professional appearance, and confidentiality of hotel information. Comply with and enforce hotel safety and security policies; report accidents, injuries, or unsafe work conditions, and participate in required safety training and certifications. Maintain positive working relationships, support the team in achieving shared goals, and respond appropriately to employee concerns. Stay informed of best practices and emerging technologies relevant to hotel maintenance, sharing recommendations with the Chief Engineer as appropriate.

Requirements

Proven 4 to 6 years of experience in engineering or building maintenance, preferably in hotels or service-oriented properties, with experience supervising technical staff.
Solid knowledge of construction and maintenance trades, including Electrical, Mechanical, HVAC, Plumbing, and General Building Maintenance.
Experience supporting operating budget administration, cost control, preventive maintenance programs, and coordination of minor projects.
Practical knowledge of applicable facility regulations and safety standards, including OSHA, EPA, ADA, CFC, and NFPA, with the ability to support compliance efforts.
Hands-on experience in the following areas: Air conditioning and refrigeration, Electrical and mechanical systems, Pneumatic/electronic systems and controls, Plumbing, Carpentry and finishes, Kitchen equipment and general building maintenance.
Demonstrated ability to handle operational and emergency situations in a calm and effective manner.
Physical ability to lift up to 50 pounds, as well as to bend, stoop, climb stairs, and perform physical work as required.
Fully bilingual (Spanish and English) with effective verbal and written communication skills.

Responsibilities

Assist the Chief Engineer in the daily supervision of the Engineering and Maintenance Department, ensuring the efficient operation of all hotel facilities.
Support the coordination and supervision of engineering staff by providing technical guidance, task assignments, and performance follow-up.
Participate in the implementation of preventive and corrective maintenance programs to protect hotel assets and minimize operational disruptions.
Assist in controlling departmental operating expenses, supporting budget management and the efficient use of resources and materials.
Support compliance with local, state, and federal regulations applicable in Puerto Rico, including safety codes, OSHA requirements, permits, and hotel industry standards.
Supervise work performed by external contractors, ensuring quality, timely completion, and adherence to hotel standards.
Assist in identifying and resolving technical issues affecting guest and employee areas, prioritizing guest satisfaction and operational continuity.
Support the planning and execution of minor capital projects, improvements, or facility upgrades.
Maintain ongoing communication with other departments (Housekeeping, Front Desk, Security, and Operations) to coordinate work and minimize guest impact.
Analyze equipment failures and propose practical and timely solutions, including the procurement of parts, tools, and scheduling of work shifts.
Ensure that team members comply with uniform standards, professional appearance, and confidentiality of hotel information.
Comply with and enforce hotel safety and security policies; report accidents, injuries, or unsafe work conditions, and participate in required safety training and certifications.
Maintain positive working relationships, support the team in achieving shared goals, and respond appropriately to employee concerns.
Stay informed of best practices and emerging technologies relevant to hotel maintenance, sharing recommendations with the Chief Engineer as appropriate.