Assistant Center Manager

European Wax Center- Kyle • Kyle, TX

17h

About The Position

As our Assistant Center Manager (ASM) , you aren’t just "filling in"—you are the heartbeat of the center and the right hand to our Center Manager. This is a high-visibility leadership role designed for a "go-getter" who thrives on driving sales, coaching a high-performing team, and ensuring every guest leaves feeling more confident than when they walked in. We hire for the future, not just the now. This is a high-level development role on our leadership track: Sales Associate Sales Lead Assistant Center Manager (YOU) Center Manager & Beyond! At EWC UPMA Group, we don’t believe in stagnant roles. Many of our most successful Center Managers began exactly where you are. We provide the blueprint; you provide the passion and the "personality plus."

Requirements

• The “Go-Getter” Energy: You like to win. You’re self-motivated, punctual, and you stay organized even when the center gets busy.
• A People Person: You’re comfortable talking to anyone. Whether it's coaching an associate or chatting with a first-time guest, you handle it with a smile.
• Problem Solvers: You don't just spot issues; you bring solutions.
• The Basics: You’ve got at least 2 years of experience in retail or service management and you're comfortable with the tech side (Excel/Word).
• Full-time availability is required. You must be able to work a flexible schedule including a variety of shifts (mornings, evenings, and weekends) to meet the needs of the business.
• Minimum of 2 years’ experience in a multi-service or specialty store environment.
• Previous management or leadership experience in a professional setting is required.
• A genuine desire to be an EWC Brand Culture Warrior and drive team development within a growing franchise.

Nice To Haves

• Experience with Zenoti is a plus, but not required.

Responsibilities

• Kickoff & Connection: Start the day huddling with the team to share goals and get everyone hyped for a successful day.
• The Visual Standard: Ensure the center is pristine, the retail wall is stocked, and the environment is inviting.
• Coaching in the Moment: Provide real-time "micro-coaching" to help Guest Service Associates and Wax Specialists smash sales goals and master product knowledge.
• Creating Guests for Life: Step in to handle guest inquiries with grace, turning every transaction into a memorable brand moment.
• Driving the Numbers: Monitor KPIs and pivot strategies to push the team toward record-breaking results.
• Talent Development: Spend 1-on-1 time mentoring associates on their career paths and communication skills.
• Strategic Partnership: Partner with the Center Manager to brainstorm local marketing ideas and interview future "Culture Warriors."

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed