Assistant Center Manager

Lumexa Imaging • Wheat Ridge, CO

4d

About The Position

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Touchstone Medical Imaging is actively searching for an Assistant Center Manager to join our team at our location in Wheat Ridge, CO.

The Assistant Center Manager is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and/or families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patient or patient representative, and collecting same-day payments.
Additional Responsibilities:
Manages the training and onboarding of new team members
Participates in the recruiting, interviewing, and hiring process
Leads regular staff meetings and associate one-on-ones
Monitors and approves timecards
Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary
Defines job responsibilities/specialty tasks and priorities
Develops and monitors the teams’ performance through a QA process
Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage (5%)
Completes other tasks and projects as assigned

About Us:
Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.
#TMICO
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.

Requirements

• High School Diploma or equivalent required.
• 2-3 years Lead/Supervisor experience in a healthcare setting
• Excellent customer service skills

Responsibilities

• Creating and maintaining a positive, welcoming environment for all patients, families, and visitors
• Interviewing patients and/or families to obtain all demographic and financial information
• Scheduling and confirming patient appointments
• Verifying patient insurance
• Explaining financial responsibility to patient or patient representative
• Collecting same-day payments
• Manages the training and onboarding of new team members
• Participates in the recruiting, interviewing, and hiring process
• Leads regular staff meetings and associate one-on-ones
• Monitors and approves timecards
• Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary
• Defines job responsibilities/specialty tasks and priorities
• Develops and monitors the teams’ performance through a QA process
• Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage
• Completes other tasks and projects as assigned

Benefits

• Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
• 401(k) with Immediate Eligibility to Defer and Safe Harbor and Profit-Sharing Contributions upon meeting eligibility requirements
• Employer Paid Short-Term Disability
• Employer Paid Life/AD&D
• Voluntary Life
• Paid Maternity Leave
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED