Assistant Center Manager - Montgomery, AL

European Wax Center • Montgomery, AL

121d

About The Position

European Wax Center is looking for an Assistant Center Manager to support all aspects of daily center operations while focusing on achieving sales goals and delivering exceptional customer service. As an Assistant Center Manager, you will be responsible for leading by example and infusing the team with a passion for creating outstanding guest experiences, ensuring every guest has a memorable and inviting experience, training & coaching Associates, supporting and enhancing a positive, fun and performance-oriented workplace culture, recruiting, training and retaining Sales Associates and Estheticians, selling Wax Passes, overseeing loss prevention, expense control and center cleanliness, fostering a positive work environment that encourages new ideas and innovative problem solving, implementing and executing systems/processes consistent with a high performing franchise, organizing outreach and marketing events, and demonstrating success as an effective trainer and motivator to your team.

Requirements

• Must have proven track record of success with sales and customer service
• Effective communication skills in all situations such as guest relations, conflict resolution, individual coaching and group presentations
• Enthusiasm for the brand and beauty industry
• Outgoing, energetic, resourceful and detail oriented
• Demonstrate the ability to evaluate issues, establish priorities and pivot direction when necessary
• Able to work a flexible schedule including days, evenings and weekends

Responsibilities

• Leading by example and infusing the team with a passion for creating outstanding guest experiences
• Ensuring every guest has a memorable and inviting experience
• Training & coaching Associates
• Supporting and enhancing a positive, fun and performance-oriented workplace culture
• Recruiting, training and retaining Sales Associates and Estheticians
• Selling Wax Passes
• Overseeing loss prevention, expense control and center cleanliness
• Fostering a positive work environment that encourages new ideas and innovative problem solving
• Implementing and executing systems/processes consistent with a high performing franchise
• Organizing outreach and marketing events
• Demonstrating success as an effective trainer and motivator to your team

Benefits

• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 101-250 employees