Assistant Casino Shift Manager

Landry's, LLC. • Stateline, NV

100d

About The Position

This position is responsible for the overall supervision of casino table gaming activities and employees on an assigned shift to ensure that gaming regulations are observed and to protect the security and integrity of the games. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Requirements

• Complete knowledge of all table games on the casino floor, including rules, cheating methods, etc.
• Basic mathematical skills required.
• Minimum of five years progressively responsible gaming experience, with at least three years in a gaming supervisory capacity.
• Effective communication skills.
• Appropriate professional appearance and demeanor.
• Must be available for various shifts including early morning, late nights, weekends, holidays, and long hours.
• Minimum age of 21 years old.
• Must be able to speak and understand English.

Nice To Haves

• Knowledge of Casino Marketing practices helpful, but not required.
• Prior Casino Experience.

Responsibilities

• Train, motivate, and supervise games staff in order to ensure that team members receive adequate guidance and resources to accomplish established department standards.
• Open and close games in a manner that provides optimal labor efficiency and customer service.
• Report any suspected irregular or illegal gaming practices to the Security/Surveillance Department and Director of Gaming Operations to ensure that gaming policies and regulations are observed at all times.
• Monitor security of bankrolls at all table gaming locations to ensure proper accounting of bankrolls.
• Ensure all reports or monetary paperwork are accurate, signed and sent to appropriate recipients.
• Communicate with hosts any of the guests needs and follow through when guest is waiting for a response.
• Mentor and coach floor supervisors.
• Be available to assist with maintaining equipment and any floor/table maintenance.
• Monitor and maintain card and dice inventory and ensure these controls are being followed on a daily basis.

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees