Assistant Case Manager- National Programs

Delta Group • Buford, GA

102d

About The Position

Delta is looking to fill a full time Assistant Case Manager position for the National Programs team. The role involves various responsibilities related to case management and administrative support, ensuring efficient operations within the department.

Requirements

• Excellent written and verbal communication skills
• Strong organizational skills
• Strong time management skills with the ability to multi-task
• Strong basic computer skills, including proficiency in email, file management, and navigating web-based platforms
• Strong customer-service skills

Responsibilities

• Access and navigate client portals to assist with case management tasks
• Gather and submit assignment information to the Intake team
• Make hotel reservations for employees as needed
• Check in daily reports
• Assist with file scheduling tasks as needed
• Assist in the management of daily departmental operations
• Perform data entry efficiently
• Prepare and modify documents including correspondence, reports, drafts, memos, and emails
• Review files, records, and obtain information to respond to requests
• Provide general administrative and clerical support
• Forward emails/tasks to the appropriate team member for handling
• Assess and prioritize needs
• Support other business needs as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees