Assistant Career Coach - Marion East County
About The Position
Diversified Services Network Inc. is seeking an Assistant Career Coach to work on a long-term project. This will serve Marion East County in Indianapolis, IN. Essential Job Responsibilities Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services Assists with phone coverage in designated areas Maintains accurate data entry to external customer databases and internal databases Provides administrative support to senior project management Maintains job seeker case files in an audit-ready state Maintains a professional appearance
Requirements
- High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
- At least three years of customer service experience with strong communications skills
- Experience working in a high-volume work environment
- Strong organization skills and computer skills
- Ability to maintain a high level of accuracy in preparing and entering information
- Capability to follow instructions well
- Adaptable, flexible, and a fast learner
- Creative and able to meet deadlines
- Works well under pressure and within a team concept
- Familiarity with the communities being served, with knowledge and understanding of local needs and resources
Nice To Haves
- Associate degree from an accredited university/college, preferred
- One to three years of experience in workforce development or related programs preferred
- Bilingual a plus
Responsibilities
- Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
- Assists with phone coverage in designated areas
- Maintains accurate data entry to external customer databases and internal databases
- Provides administrative support to senior project management
- Maintains job seeker case files in an audit-ready state
- Maintains a professional appearance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
