Assistant General Manager - Restaurant

Veterans Canteen Service • Richmond, VA

1d • Onsite

About The Position

The Veterans Canteen Service (VCS) is seeking an Assistant Canteen Chief in Richmond, VA. This leadership role involves overseeing all aspects of canteen operations, including retail, food service, vending, sales, merchandising, and accountability. The successful candidate will contribute to the VCS mission by providing quality goods and services to Veterans and their caregivers at affordable prices. The role requires ensuring daily operations meet VCS standards and policies, while maintaining a customer-focused, financially sound retail, food, and vending operation.

Responsibilities

• Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.
• Supervise, train, and support assigned personnel to build a motivated, high-performing team.
• Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.
• Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.
• Reinforce consistent adherence to established operational policies, procedures, and quality standards.
• Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.
• Develop and implement local promotional programs to increase engagement and drive sales.
• Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.

Benefits

• Opportunities for career advancement.
• Childcare Subsidy Program.
• No nights.
• Major Medical, Dental, Vision Insurance & Life Insurance.
• Vacation & Sick Leave to include 11 (paid) Federal Holidays.
• Federal Retirement, Pension.
• Public Transportation Benefits (Bus Pass).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees