Assistant Call Center Manager
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About The Position
The Assistant Call Center Manager assists with oversight of all administrative operations in the call center, will effectively manage all assigned administrative duties and staff and supervises all assigned support staff. This role ensures the effective execution of call center operations, fosters team development, and drives performance excellence to meet organizational goals. The Assistant Call Center Manager serves as a key resource for communication and coordination across all call center functions, focusing on enhancing the patient experience and streamlining processes. This position requires strong leadership, operational management, and a commitment to providing world-class support to both patients and internal stakeholders.
