Assistant Cage Manager

French Lick Resort•Santa Fe, NM

20d•Onsite

About The Position

The Assistant Cage Manager is responsible for effectively supervising the Cage staff and/or filling any Cage position on any shift while ensuring the protection of all company assets within the Cage. The Assistant Cage Manager is responsible for carrying out departmental managerial duties in the absence of the Cage Manager. Note: Native American preference will be given.

Requirements

High School Diploma/GED equivalent or any combination of education and experience totaling four (4) years
Four years of progressively responsible management experience
2+ years of Casino/Cashiering experience.
Strong mathematics skills and ability to operate a 10-key calculator.
Ability to use a coin sorter and currency counter.
Accurately count and cash Chips, Coin, and Currency.
Knowledge of process for handling Traveler's Checks, Personal Checks, electronic Checks, Debit and Credit cards.
Knowledge of counterfeit document and negotiable instrument signifiers.
Strong leadership and delegation skills.
Advanced computer knowledge and excellent organizational skills.
Ability to work within a highly stressful environment while remaining calm and professional.
Must be 21 years or older
Must be able to work various and irregular shifts including nights, weekends and/or holidays.
Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, and obtain and maintain a gaming license from the Pueblo of Tesuque Gaming Commission.

Nice To Haves

Strong training background desired.
Experience servicing Cage related machinery (coin/currency counters, Kiosks, ATM's, etc.) preferred.

Responsibilities

Maintain accuracy and clarity in verbal, written, and electronic communications
Maintain meticulous documentation concerning Cage operations
Prepare, revise, and approve Cage schedules
Develop and communicate internal and interdepartmental memorandums
Analyze areas of concern within the Cage, isolate solutions, and execute solutions in a professional manner
Evaluate Cage Policies and Procedures for the purpose of completing additions and/or revising existing P&P's; execute revisions and/or additions
Receive and interpret communications from Surveillance, Compliance, and Gaming Commission and determine appropriate courses of action
Investigate variances, determine and carry out courses of action and communicate to proper parties
Investigate Guest disputes, determine and carry out courses of action and communicate to proper parties
Engage disciplinary actions with subordinates when applicable
Complete performance appraisals, engage coaching and mediations, and effectively resolve disputes
Interview potential applicants and make hiring recommendations
Complete “end of month” reports and tasks within designated timeframe
Successfully train cage staff.
Skills in assessing operation, program, staffing and fiscal needs.
Establish and maintain a positive and professional working relationship with all departments and staff.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Accurately process time data for payroll.
24 hour “on-call” status.