Assistant Cage Manager

Treasure Island HotelLas Vegas, NV
69d

About The Position

The position involves maintaining accurate employee records and handling employee relation issues professionally. The role requires assisting the manager with budgets and staff schedules to ensure optimal operational needs and departmental coverage. The individual will meet with guests regarding check approvals and service issues, work collaboratively with Executives, Hosts, and Credit for guest benefits, and participate in departmental meetings. Compliance with company legal issues and policy development is also part of the responsibilities. Additionally, the role includes developing training programs for Supervisors, attending mandatory meetings, resolving bank errors, providing bank coverage, performing guest transactions, maintaining a flexible schedule, delegating duties, and performing all necessary duties for departmental success.

Requirements

  • High School Diploma or GED required.
  • College degree in a related field preferred.
  • Financial aptitude and management experience required.
  • Must have or be able to acquire a Gaming License and Alcohol Awareness Card.
  • Casino Cage experience required with proficiency in all aspects of the Cage.
  • Thorough working knowledge of Title 31, State and Federal Gaming and employment regulations.
  • Thorough knowledge of office equipment and programs like Microsoft Excel, Word, PowerPoint, etc.
  • Must be able to bend, crouch, kneel, stand and walk for extended times.
  • Must be able to carry/lift up to 45 pounds.
  • Must be able to work in a Casino environment with possible exposure to dust, dirt, high noise levels, and smoke.

Responsibilities

  • Maintain accurate and adequate employee records.
  • Handle all employee relation issues professionally.
  • Issue commendations and disciplinary actions as necessary.
  • Assist manager with budgets and staff schedules.
  • Meet with guests for check approval and service issues.
  • Work with Executives, Hosts, and Credit for guest benefits.
  • Plan, participate, and attend departmental meetings.
  • Assist management in maintaining compliance with legal issues.
  • Develop and implement training programs for Supervisors.
  • Attend mandatory meetings/classes given by the property.
  • Resolve bank errors that cannot be solved by supervisors or staff.
  • Provide department bank coverage as needed.
  • Perform guest transactions including cashing checks and redeeming tickets.
  • Maintain a flexible schedule to be available 24/7 by phone.
  • Delegate duties to departmental staff as necessary.
  • Perform all duties necessary for departmental success.
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