Assistant Business Office Manager

Tareen Dermatology Pa•Saint Paul, MN

17h•$55,000 - $75,000•Onsite

About The Position

The Assistant Business Office Manager plays a key role in supporting the daily operations of the Business Office, ensuring accurate and efficient billing, claims processing, and patient account management. This position works closely with the Business Office Manager to oversee workflows, support staff development, and ensure compliance with regulatory and organizational standards.

Requirements

Strong written and verbal communication skills
Excellent attention to detail and organizational abilities
Ability to manage multiple priorities in a fast-paced environment
Strong critical thinking and problem-solving skills
Ability to follow oral and written instructions accurately
Proficiency with Practice Management systems and EHR platforms
Experience with patient registration, insurance verification, and payment collection
Professional and empathetic communication with patients and team members
Ability to de-escalate challenging situations calmly and effectively
Ability to work independently and collaboratively across teams
High School diploma or equivalent required
Minimum of 2 years of experience in a healthcare business office environment, including patient registration, insurance verification, and payment collection

Nice To Haves

Dermatology experience preferred
Prior supervisory or leadership experience preferred

Responsibilities

Oversee daily billing operations, including charge entry, payment posting, claims submission, and denial management
Review visit coding to ensure accuracy of patient charges and documentation
Monitor accounts receivable and follow up on outstanding balances to support timely reimbursement and cash flow
Perform collections activities and establish patient payment arrangements as needed
Verify insurance eligibility and assist with patient insurance and billing inquiries
Ensure compliance with billing regulations, including HIPAA, OSHA, and payer requirements
Identify process inefficiencies and implement workflow improvements
Maintain accurate billing, collections, and reporting records
Serve as a billing and insurance resource for Call Center, Front Desk, Clinical Staff, and Providers
Collaborate with providers and clinical teams to ensure accurate communication of billable services
Support cross-functional communication to promote timely claim processing and reimbursement
Assist the Business Office Manager with daily workflow oversight and staff productivity
Monitor team performance and generate reports to identify trends and outcomes
Review quality metrics and provide coaching and constructive feedback
Support onboarding and training of new team members
Assist with developing and maintaining SOPs for Medical Records, Claims, and Collections
Provide mentorship, guidance, and ongoing staff training
Assist with performance evaluations and disciplinary feedback as needed
Coordinate staffing schedules and provide coverage support when necessary