Assistant Bursar

Union College Career Center in Becker Hall • City of Schenectady, NY

7d • $62,353

About The Position

Oversee student billing and collections, manage processing of auxiliary revenue, and provide strong customer service to students, their families and the campus community. Assistant Bursar Pay Status and Classification: Exempt, Regular full-time Supervisor: Controller Position Purpose: Oversee student billing and collections, manage processing of auxiliary revenue, and provide strong customer service to students, their families and the campus community.

Requirements

• Candidate must have a minimum of a Bachelor’s Degree.
• 5 years Bookkeeping/Accounts Receivable experience preferred.
• Excellent customer service and interpersonal skills strongly desired.
• Must have strong attention to detail, and excellent written and oral communication skills.
• Proficiency with Microsoft Office (Excel, Word), Google Suite and other internet applications.
• Must be safety conscious and able to work with a diverse group of individuals.

Nice To Haves

• Ellucian Colleague and Workday experience a plus.

Responsibilities

• Student Billing and collections: Assist Assistant Treasurer in processing initial student billing (including housing and dining) in coordination with the Registrar, Financial Aid, Enrollment, and other campus units.
• Assist students with payment plans and financing options.
• Process changes and adjust student accounts for refunds due to withdrawals and/or waivers for dining and housing.
• Monitor student account details for non-payments, delayed payments, and other irregularities; communicate past due accounts to students and their families to ensure that aged transactions are settled in a timely fashion; process late payment fees and registration holds as needed.
• Communicate with students and their families via phone, email, mail or in person to investigate and resolve customer queries, inclusive of third party invoicing.
• Escalate to Assistant Treasurer as needed.
• Process student health insurance billing and waivers.
• Monitor, update information and record receipts of cash from federal, state and private student loans.
• Process and record receipts of cash from external scholarships.
• Work with external parties to process ROTC student payments.
• Generate weekly revenue reports for the Controller's Office.
• Implement policies and procedures for revenue/receivables.
• Stay current on financial technology and drive process improvements.
• Manage processing of auxiliary revenue: Collaborate with Bookstore to ensure revenue is properly recorded, processed and maintained in the accounting systems.
• Collaborate with different departments on campus to ensure their receipts of payments through credit cards, cash or other systems are processed accurately and recorded in Workday.(Dining, AIS, Athletics, etc.)
• Collect, record and process rent revenue.
• Additional responsibilities: Coordinate with external collection agencies and record payments received.
• Assist Controller and Assistant Treasurer with ad hoc projects.

Benefits

• Generous Vacation, Sick, and Personal Time
• Winter Recess Break in Addition to Paid Holidays (in accordance with policy)
• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
• Employee Scholarships toward Certifications, Seminars, Training and Professional Development
• Pre and Post Tax participation in a 403(b) Retirement Plan
• Salary Continuation Program in the event of Disability
• Tuition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees