Assistant Builder

Clayton Homes•Nashville, TN

About The Position

GENERAL FUNCTION: Under the supervision of the Back End Project Manager, the Assistant Project Manager helps to manage the construction processes from drywall stock through finish including warranty items and communicates and projects the proper attitude to all customers, trade contractors, suppliers and employees through all forms of communication (writing, verbal, appearance). Volume of projects will depend on market conditions and specific capacity of the individual and the trade base. The Assistant Project Manager plays a key role in customer communication and customer experience by delivering a world-class product. SPECIFIC RESPONSIBILITIES: Performance, Quality and Conditions: Maintain Goodall Homes standards of performance related to timeliness and quality of construction, job site conditions, customer satisfaction, and job cost variances. Performs daily QC inspections and documents defects and omissions on every jobsite under his/her control. Transmits results to Company via phone or electronically and keeps schedules up to date in KOVA. Also transmits schedule changes via email/phone calls. Assists in coordinating handoff of projects from the Front-End Project Manager to the Back-End Project Manager Responsible for timely completion of pre-closing walk-through items Responsible for timely completion of warranty items and “service after sale” Cost Control, Budgeting, and Purchasing: Processes Purchase Order (PO) approvals upon successful completion of each back-end phase of construction. Requests and approves Variance POs to ensure that non-budgeted, but needed, items and labor are available to complete the house on time and with acceptable levels of customer satisfaction and product quality. Informs Purchasing team of quantity inaccuracies Scheduling and Ordering: Responsible for maintaining construction schedule from drywall through warranty. Responsible for using the Company’s formal scheduling system and maintaining all job schedules to their current status with proper activity sequencing. Responsible for scheduling trade contractors and materials suppliers to ensure no “dry runs”, just-in-time deliveries. Jobsite Maintenance: Is responsible for maintaining marketing and job number signs on each job during construction, as well as all applicable job specifications. Responsible for securing homes under construction (closing windows/locking properties as required) and locking storage areas at the end of each workday. Responsible for care and maintenance of any assigned company equipment (tools, iPads, computers) and/or maintaining personal vehicle and equipment to company standards if reimbursed for use of same. Safety: Is responsible for ensuring safe work practices are evident on all jobs. Must insist upon compliance with Goodall Homes safety and health policies as stated in the Safety and Health Model Plan. Must understand and comply with all OSHA job site requirements. Customer/Buyer Relations: Facilitate and negotiate company position with “hard to resolve” customer requests on as-needed basis. Trade Contractor Relations: Where necessary, has the coordinated authority with the Purchasing Manager and Production Manager to take disciplinary action in reference to trade contractor’s failure to perform. Responsible for enforcing company cleaning, smoking, music, and general conduct policy on daily basis Trains, and supervises the day-to-day construction labor on assigned job sites. Labor is 100% done via subcontract. Also responsible for ongoing recruiting of new trade base. Required Meetings and Project Review Sessions: Completes the Welcome Home Celebration with the customer, the Day of Close Review with the customer, estimate detail, and schedule for each assigned house. Attends and participates in weekly production team meetings. Most important agenda items are resource scheduling/work backlog, field problem reporting, and completion times. Conducts daily inspections of the job and job site. Critical to use key stage checklists. Training: Knowledge gained will be tested on a regular basis. Back End Project Manager must maintain acceptable level of competence in all areas relating to this role, as well as general computer competency, and knowledge of company operations, mission, and core values. Accountability Metrics: Customer Satisfaction Time of Construction Variance percentage from Budget Quality and Conditions Zero Defects Clean and complete, Coordinates the transition from Front End to Back End PREREQUISITES FOR SUCCESS: Technical construction ability to manage construction resources and to diagnose and resolve field problems with proven success in costumer communication and customer experience People skills to articulately and professionally handle conflict with customers, inspectors and sub- contractors Ability to train trade contractors on construction techniques and field problem resolution. Organizational aptitude to manage the scheduling of all construction resources. Willingness to work hard and long hours in adverse conditions, including inclement weather. May be required to work weekends. Must possess and demonstrate physical capabilities to lift 50 lbs. to waist height an above head safely. Must be able to negotiate stairs and ladders unassisted. Must be able to measure and square layouts and assemblies. Must submit to personality profiling Must hold a valid driver’s license in the state of Tennessee. ORGANIZATIONAL RELATIONSHIPS: REPORTS TO: Front-End Project Manager WORKS WITH: Design, Estimator/Purchasing, Customer Care, Sales & Marketing, office support staff, homeowners directly, and City Officials. SUPERVISES: Trade contractors, delivery people, and temporary construction labor where applicable. Business Unit - Goodall Homes

Requirements

Technical construction ability to manage construction resources and to diagnose and resolve field problems with proven success in costumer communication and customer experience
People skills to articulately and professionally handle conflict with customers, inspectors and sub- contractors
Ability to train trade contractors on construction techniques and field problem resolution.
Organizational aptitude to manage the scheduling of all construction resources.
Willingness to work hard and long hours in adverse conditions, including inclement weather.
May be required to work weekends.
Must possess and demonstrate physical capabilities to lift 50 lbs. to waist height an above head safely.
Must be able to negotiate stairs and ladders unassisted.
Must be able to measure and square layouts and assemblies.
Must submit to personality profiling
Must hold a valid driver’s license in the state of Tennessee.

Responsibilities

Maintain Goodall Homes standards of performance related to timeliness and quality of construction, job site conditions, customer satisfaction, and job cost variances.
Performs daily QC inspections and documents defects and omissions on every jobsite under his/her control.
Transmits results to Company via phone or electronically and keeps schedules up to date in KOVA.
Assists in coordinating handoff of projects from the Front-End Project Manager to the Back-End Project Manager
Responsible for timely completion of pre-closing walk-through items
Responsible for timely completion of warranty items and “service after sale”
Processes Purchase Order (PO) approvals upon successful completion of each back-end phase of construction.
Requests and approves Variance POs to ensure that non-budgeted, but needed, items and labor are available to complete the house on time and with acceptable levels of customer satisfaction and product quality.
Informs Purchasing team of quantity inaccuracies
Responsible for maintaining construction schedule from drywall through warranty.
Responsible for using the Company’s formal scheduling system and maintaining all job schedules to their current status with proper activity sequencing.
Responsible for scheduling trade contractors and materials suppliers to ensure no “dry runs”, just-in-time deliveries.
Is responsible for maintaining marketing and job number signs on each job during construction, as well as all applicable job specifications.
Responsible for securing homes under construction (closing windows/locking properties as required) and locking storage areas at the end of each workday.
Responsible for care and maintenance of any assigned company equipment (tools, iPads, computers) and/or maintaining personal vehicle and equipment to company standards if reimbursed for use of same.
Is responsible for ensuring safe work practices are evident on all jobs.
Must insist upon compliance with Goodall Homes safety and health policies as stated in the Safety and Health Model Plan.
Must understand and comply with all OSHA job site requirements.
Facilitate and negotiate company position with “hard to resolve” customer requests on as-needed basis.
Where necessary, has the coordinated authority with the Purchasing Manager and Production Manager to take disciplinary action in reference to trade contractor’s failure to perform.
Responsible for enforcing company cleaning, smoking, music, and general conduct policy on daily basis
Trains, and supervises the day-to-day construction labor on assigned job sites.
Also responsible for ongoing recruiting of new trade base.
Completes the Welcome Home Celebration with the customer, the Day of Close Review with the customer, estimate detail, and schedule for each assigned house.
Attends and participates in weekly production team meetings.
Conducts daily inspections of the job and job site.