Assistant Branch Section Manager - Kaimuki Branch

Hawaii State Federal Credit Union•Honolulu, HI

11d•Onsite

About The Position

Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment. -Voted Hawaii's Best Places to Work 2024 -Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser) Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.” Overview: Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally. Position Summary: Responsible for assisting the Branch Department Manager with directing and administering the operational efforts of the Branch, achieving branch sales and referral goals, and ensuring that branch operations are in accordance with established credit union policies and with legal and regulatory requirements. Oversees provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Assists with executing specific marketing plans, store partner relationship management tactics and community engagement.

Requirements

At least five years of related experience in Branch Operations.
Thorough knowledge of member services and products provided.
Basic understanding of credit union loan services and products.
Understanding of related legal and regulatory standards.
Excellent interviewing, communication and public relations skills.
Strong interpersonal, leadership, and supervisory skills.
Ability to operate related computer applications and related business equipment to include 10-key calculator, typewriter, printer, telephone and notary stamp.
Attention to detail.
Solid math skills.
Ability to maintain an effective and efficient workflow.

Responsibilities

Assisting the Branch Department Manager with directing and administering the operational efforts of the Branch
Achieving branch sales and referral goals
Ensuring that branch operations are in accordance with established credit union policies and with legal and regulatory requirements
Overseeing provision of a full range of services to members and prospective members
Ensuring that members are promptly and professionally served
Assisting with executing specific marketing plans, store partner relationship management tactics and community engagement.

Benefits

Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.