Assistant Branch Manager

The Hertz Corporation • Phoenix, AZ

217d • $20 • Onsite

About The Position

The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.

Requirements

• College degree preferred
• 1-2 years solid customer service experience in a related industry
• Prior management experience in sales and customer service
• A driving record in good standing and valid U.S. driver's license

Nice To Haves

• Ability to work effectively in a fast-paced environment
• Excellent written and spoken communication
• Ability to multi-task and contribute to a fast pace environment
• Line management and previous sales experience is a plus
• Ability to drive multiple types of vehicles (automatic)
• Ability to project a professional appearance
• Ability to read and understand driving directions and maps
• Ability to engage in verbal interaction with customers

Responsibilities

• Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc.)
• Maintain positive and professional rapport with current accounts and support relationships with new accounts
• Follow up DAILY on goals and objectives for each employee - prepare Manager Trainees for HMI written test and Manager Assistants for oral test
• Assist in generating new business by making sales calls
• Assist in fulfilling financial goals created for office
• Communicate consistently and frequently with branch manager
• Maintaining branch cleanliness
• Assist in maintaining service quality standards Hertz is known for
• Follow Hertz policies and procedures on a daily basis
• Perform phone skill coaching so as to achieve branch phone shop scores of at least 70%

Benefits

• $20.00/hr

What This Job Offers

• Job Type: Full-time
• Industry: Rental and Leasing Services
• Education Level: Bachelor's degree