Assistant Branch Manager

Banner Bank • Bellingham, WA

74d • $22 - $32

About The Position

As an Assistant Branch Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an ongoing sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you will have the opportunity to oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client’s specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.

Requirements

• H.S. Diploma or equivalent required
• NMLS registration preferred
• 4 or more years of retail banking experience required
• 0 to 2 years of experience in a supervisory/management role leading a project, process or team required

Nice To Haves

• Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems.
• Thorough knowledge of all retail products and services.
• Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending.
• Proven client service, interpersonal, and relationship building skills.
• Effective verbal and written communication skills; proper phone and email etiquette required.
• Effective selling, cross selling and referral skills.
• Strong mathematical, problem solving, and negotiation skills.
• Ability to analyze client credit data and other related financial information.
• Experience in a financial sales representative-oriented role.

Responsibilities

• Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments.
• Act as a leader in sales, operations, and client service.
• Manage the operations of the branch along with the training, mentoring, and coaching of the teller team.
• Assist with operational tasks and ensure they are completed on time.
• Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results.
• Assist clients by gaining an understanding of their current and future financial needs.
• Present tailored solutions that meet the client’s specific financial needs.
• Refer clients to other lines of business as appropriate.
• Answer questions and resolve technical problems on client accounts.
• Develop and maintain in-depth knowledge of all operational processes and requirements.
• Ensure compliance with policies, procedures, security requirements, and government regulations.

Benefits

• Targeted starting hourly range (based on experience): $22.32-$32.08/hr
• Annual incentive potential
• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
• Paid vacation time, sick time and 11 company paid holidays
• 401k (with up to 4% match)
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees