Assistant Branch Manager - Shadow Lake - 26-003
About The Position
As our Assistant Manager, you will support your team and advise our members on how to achieve their financial goals. Every day you will answer member questions, recommend and open Credit Union products and services and make credit decisions on lending for your members. To thrive in this role, you must be driven to meet established goals by building long term relationships with your members. You’re the first person our members see when they need exceptional customer service and you create a lasting impression of the organization. You will represent the credit union as you communicate with our members, your teammates and the communities we serve. It’s important that you use sound judgement when making decisions and you must lead by example when working with other employees.
Requirements
- High School diploma or GED required.
- 3 years of experience in a financial institution.
- Knowledge of sales and service techniques; credit union services and products preferred.
- Previous knowledge, skills, and experience in planning, implementing, monitoring, delegating, conflict resolution, customer service, and training.
- Strong leadership, planning, communication, and organizational skills needed with ability to communicate with all levels of credit union and the public.
- Ability to prioritize and schedule projects and work responsibilities.
- Proficient in computer skills.
- Cash handling and balancing experience.
- Must be able to travel to meetings and training activities etc.
- Professionalism in attitude and member and team relations.
Nice To Haves
- Knowledge of sales and service techniques; credit union services and products preferred.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
