Assistant Branch Manager

SRS Distribution Inc.•Madison, WI

9d•Hybrid

About The Position

The Assistant Branch Manager (ABM) at SRS Distribution plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success.

Requirements

Minimum of 1–2 years (or more) experience in a warehouse, distribution, or supervisory/assistant management role; prior experience in building materials, roofing, or related industry preferred.
Demonstrated ability to manage teams, oversee operations, and execute processes efficiently.
Strong organizational, communication, and interpersonal skills.
Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
Valid driver’s license and clean driving record.
Ability to pass criminal background and pre-employment drug screening.
High school diploma or equivalent required.

Nice To Haves

Experience in financial planning, budgeting, and revenue optimization.
Project management skills, including prioritizing tasks and managing multiple initiatives.
Leadership development experience and succession planning capabilities.
Strong relationship management skills with a focus on retention and satisfaction.
Knowledge of operational and warehouse safety protocols.
Certifications: OSHA 30 hour, Forklift
associate or bachelor’s degree in business administration, Supply Chain, or related field considered beneficial but not required.
5+ years preferred in a relevant industry.

Responsibilities

Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures. Maintain a safe, organized, and efficient warehouse and branch environment.

Benefits

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
Competitive salaries for all team members paid weekly
401(k) Retirement Plan with company matching
Employee Stock Purchase Plan
Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
Paid Parental Leave
Medical, Dental and Vision Benefits
Flexible and Dependent Care Spending Accounts
Company paid Life insurance and Short-Term Disability
Additional Life Insurance and Long-Term Disability also offered
Safety Program with Bonuses for our Drivers
Employee Referral Bonus Program